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Central Highlands Family & Domestic Violence Service | Berry Street

Central Highlands Family & Domestic Violence Service | Berry Street

Central Highlands Family & Domestic Violence Service provides a specialist family violence response during business hours to women & children who have experienced family violence in the Ballarat area.

In addition, Berry Street Ballarat provides a 24 hours crisis support across 11 LGA’s West Wimmera, Hindmarsh, Horsham, Yarriambiack, Northern Grampians, Ararat, Pyrenees, Hepburn, Moorabool, Golden Plains & Ballarat to women and children who have experienced family violence and or are at risk due to family & domestic violence.

Berry Street Ballarat receives and provides a response to all police referrals related to women from five LGA’s – Ballarat, Golden Plains, Moorabool, Pyrenees and Hepburn.

Berry Street Ballarat has a telephone intake service 9am-5pm which routinely conducts risk assessment safety planning, provides information, advocacy and referral to refuge accommodation, legal advice and counselling options. The program has some funding for private rental assistance, NILS (No Interest Loans) assessments and case management. The family violence program provides co-ordination for the Strengthening Risk Management (SRM) Program which is led by Victorian Police. Our program also provides court support to women at the Ballarat Magistrates court. 

Our program has established relationships with Aboriginal and Torres Strait Islander programs and welcomes working with women and children from ATSI communities. Our program supports women and children from culturally & linguistically diverse (CALD) backgrounds and we routinely use interpreters. Berry Street attempts to ensure our service is accessible to women and children with disabilities.

Berry Street family violence programs are informed by a human rights & feminist principles and draw from trauma-informed, strength-based, child aware practices. Our program recognises that family violence can undermine the attachment relationship between mother and child, and in our work attempt to affirm and rebuild mothers’ parenting strengths. Berry Street has an equal opportunity exemption to employ all women staff.

See the Berry Street Family Violence website for more information & flyers


03 5331 3558


23 Wetlands Drive, Mount Helen, 3350

Central Highlands
Type of service: 
Crisis service
Women's refuge services
After hours services
Private rental brokerage
Case management