Type: Outreach services, Specialist services, Case management, Counselling services
Sector/setting: Community services, Justice, courts & legal, Response, Recovery, Sexual assault
The Victims Assistance Program is a free service that provides information, practical assistance and referrals to victims of violent crime.
- 1300 362 739 (Make a booking, Mon-Fri 9am-5pm)
- 1800 819 817 (Victims of Crime Helpline, Mon-Sun 8am-11pm)
Level 2, 110 Chifley Drive, Preston VIC 3072 | Level 3, 62-68 Ovens Road, Wangaratta VIC 3677
Type: Crisis service, Women's refuge services, Specialist services, After hours services
Sector/setting: CALD, Disability, Children, Early intervention, Response, Recovery, Sexual assault, Women, Elder abuse
safe steps provides telephone crisis counselling, referral, information and support, and is the central contact point for women’s Refuges in Victoria.
- 1800 015 188 - Toll Free 24 hours 7 days a week
- (03) 9928 9600
Type: Crisis service, Specialist services, After hours services, Case management, Counselling services, Peak body
Sector/setting: Training and education, Community services, Prevention, Response, Sexual assault, Women
Provide support and intervention to women, children and men who are victim survivors of sexual assault.
- Sexual Assault Crisis Line (Victoria) 1800 806 292
Find your nearest CASA: https://www.casa.org.au/contact-us/
Type: Specialist services, Case management, Counselling services, Support group
Sector/setting: Training and education, Community services, Children, Housing, Men's services, Prevention, Early intervention, Response, Recovery, Women
The Centre for Non-Violence delivers a range of services and programs that prevent and respond to family violence and homelessness.
96-98 Pall Mall, Bendigo (take the lift or stairs to reception on Level 3)
Type: Specialist services
Sector/setting: Community services, Justice, courts & legal
Community Legal Centres provide free legal advice, advocacy and support.
Level 3, 225 Bourke Street, Melbourne VIC 3000 Australia
Type: Specialist services
Sector/setting: Community services, Justice, courts & legal, Response
Court Network offers personal support, information and referral to people going to court.
Type: Peak body
Sector/setting: Community services, Response, Recovery
Domestic Violence Victoria (DV Vic) is the peak body for family violence services in Victoria.
PO Box 21175 Little Lonsdale Street Victoria 8011
Type: Specialist services
Sector/setting: Training and education, Community services, Elder abuse
ERA provides advocacy assistance to support older people to uphold their rights and to prevent abuse.
- (03) 9602 3066
- 1800 700 600
Suite 4, Level 8, 167 Queen St Melbourne Vic 3000
Type: Outreach services, Specialist services
Sector/setting: CALD, Community services, Children, Justice, courts & legal, Response, Women
inTouch Multicultural Centre Against Family Violence works with women a children from culturally and linguistically diverse backgrounds (CALD) who are victim survivors of domestic
- (03) 9413 6500 (9.00am - 5.00pm)
- Toll Free 1800 755 988
GPO Box 2905, Melbourne Vic 3001
Type: Specialist services, Case management, Support group
Sector/setting: Community services, Children, Housing, Men's services, Early intervention, Response, Recovery, Women
Kildonan Uniting Care is a community service organisation supporting individuals, families and communities from metropolitan Melbourne through to northern regional Victoria.
- (03) 8401 0100 or 1800 002 992 (toll free)
Offices in the North and North-Eastern suburbs of Melbourne, as well as Shepparton and Cobram.
Type: Specialist services, Counselling services
Sector/setting: Health, Community services, Aboriginal services, Children, Men's services, Recovery, Sexual assault, Women, Elder abuse
Community Health Service offering more than 120 programs including family violence and elder abuse services.
Offices in Bundoora, Bairnsdale, Churchill, Moe, Morwell, Sale, Traralgon, Warragul, Wonthaggi, Melbourne CBD
Type: Specialist services, After hours services, Counselling services
Sector/setting: Community services, Men's services, Women
QLife is a counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI) and their supporters.
- 1800 184 527 (3pm - 12am every day)
Type: Specialist services, Counselling services
Sector/setting: Community services, Children, Men's services, Early intervention, Response, Recovery, Women
Relationships Australia Victoria provides specialist family and relationship services, including family violence prevention, support and recovery.
Centres in Ballarat, Berwick, Boronia, Cranbourne, Cranbourne North, Greensborough, Kew, Melbourne CBD, Sunshine, Shepparton.
Type: Crisis service, Outreach services, Specialist services, After hours services, Case management
Sector/setting: Community services, Children, Prevention, Early intervention, Response, Recovery, Women, Elder abuse
Crossroads Family Violence Service provides a diverse and responsive suite of services for women and women with children escaping family violence.
2/828 Sydney Road, North Coburg 3058
Type: Crisis service, Outreach services, Women's refuge services, Specialist services, After hours services, Case management, Counselling services
Sector/setting: Community services, Aboriginal services, Children, Prevention, Early intervention, Response, Recovery, Sexual assault, Women
The SAFV Centre offers a wide range of free and confidential services for adults, children and young people who have experienced sexual assault or family violence.
- Geelong: 03 5222 4318
- Wimmera: 03 5381 1211
- Sexual Assault Crisis Line (24 Hours): 1800 806 292
- Safe Steps (24 Hours): 1800 015 188