Type: Outreach services, Specialist services, Case management, Counselling services
Sector/setting: Community services, Justice, courts & legal, Response, Recovery, Sexual assault
The Victims Assistance Program is a free service that provides information, practical assistance and referrals to victims of violent crime.
- 1300 362 739 (Make a booking, Mon-Fri 9am-5pm)
- 1800 819 817 (Victims of Crime Helpline, Mon-Sun 8am-11pm)
Level 2, 110 Chifley Drive, Preston VIC 3072 | Level 3, 62-68 Ovens Road, Wangaratta VIC 3677
Type: Crisis service, Women's refuge services, Specialist services, After hours services
Sector/setting: CALD, Disability, Children, Early intervention, Response, Recovery, Sexual assault, Women, Elder abuse
safe steps provides telephone crisis counselling, referral, information and support, and is the central contact point for women’s Refuges in Victoria.
- 1800 015 188 - Toll Free 24 hours 7 days a week
- (03) 9928 9600
Type: Specialist services, Case management, Counselling services, Support group
Sector/setting: Training and education, Community services, Children, Housing, Men's services, Prevention, Early intervention, Response, Recovery, Women
The Centre for Non-Violence delivers a range of services and programs that prevent and respond to family violence and homelessness.
96-98 Pall Mall, Bendigo (take the lift or stairs to reception on Level 3)
Type: Specialist services, Counselling services
Sector/setting: Aboriginal services, Justice, courts & legal, Prevention, Response, Recovery, Sexual assault, Women
Djirra provides telephone and face-to-face legal and non-legal support to Aboriginal people who are experiencing or have experienced family violence.
- Freecall 1800 105 303
- (03) 9244 3333 (Abbotsford)
- (03) 5562 5755 (Warrnambool)
- (03) 5153 2322 (Bairnsdale)
- (03) 5021 3200 (Mildura)
- (03) 5304 2400 (Ballarat)
- (03) 4435 0500 (Bendigo)
- (03) 5100 1700 (Morwell)
Statewide service with office locations in Abbotsford (Melbourne Metro), Bendigo, Morwell, Mildura Bairnsdale, Warrnambool and Mildura
Type: Peak body
Sector/setting: Community services, Response, Recovery
Domestic Violence Victoria (DV Vic) is the peak body for family violence services in Victoria.
PO Box 21175 Little Lonsdale Street Victoria 8011
Type: Crisis service, Outreach services, Women's refuge services, Specialist services, Case management, Counselling services
Sector/setting: Aboriginal services, Children, Housing, Justice, courts & legal, Response, Recovery, Women
Elizabeth Morgan House Aboriginal Women's Services seeks to promote social justice and equity for Aboriginal women and children experiencing Family Violence.
P.O. Box 167 Fairfield, Vic 3078
Type: Outreach services, Specialist services
Sector/setting: CALD, Community services, Children, Justice, courts & legal, Response, Women
inTouch Multicultural Centre Against Family Violence works with women a children from culturally and linguistically diverse backgrounds (CALD) who are victim survivors of domestic
- (03) 9413 6500 (9.00am - 5.00pm)
- Toll Free 1800 755 988
GPO Box 2905, Melbourne Vic 3001
Type: Specialist services, Case management, Support group
Sector/setting: Community services, Children, Housing, Men's services, Early intervention, Response, Recovery, Women
Kildonan Uniting Care is a community service organisation supporting individuals, families and communities from metropolitan Melbourne through to northern regional Victoria.
- (03) 8401 0100 or 1800 002 992 (toll free)
Offices in the North and North-Eastern suburbs of Melbourne, as well as Shepparton and Cobram.
Type: Specialist services, Counselling services
Sector/setting: Health, Community services, Aboriginal services, Children, Men's services, Recovery, Sexual assault, Women, Elder abuse
Community Health Service offering more than 120 programs including family violence and elder abuse services.
Offices in Bundoora, Bairnsdale, Churchill, Moe, Morwell, Sale, Traralgon, Warragul, Wonthaggi, Melbourne CBD
Type: Crisis service, Women's refuge services
Sector/setting: Training and education, Children, Housing, Response, Recovery, Women
Provides accommodation, services, advocacy and support for women who are homeless, and women and their children who are experiencing family violence.
Level 1, 81-83 Paisley Street, Footscray, VIC, 3011
Type: Specialist services, Counselling services
Sector/setting: Community services, Children, Men's services, Early intervention, Response, Recovery, Women
Relationships Australia Victoria provides specialist family and relationship services, including family violence prevention, support and recovery.
Centres in Ballarat, Berwick, Boronia, Cranbourne, Cranbourne North, Greensborough, Kew, Melbourne CBD, Sunshine, Shepparton.
Type: Crisis service, Outreach services, Specialist services, After hours services, Case management
Sector/setting: Community services, Children, Prevention, Early intervention, Response, Recovery, Women, Elder abuse
Crossroads Family Violence Service provides a diverse and responsive suite of services for women and women with children escaping family violence.
2/828 Sydney Road, North Coburg 3058
Type: Crisis service, Outreach services, Women's refuge services, Specialist services, After hours services, Case management, Counselling services
Sector/setting: Community services, Aboriginal services, Children, Prevention, Early intervention, Response, Recovery, Sexual assault, Women
The SAFV Centre offers a wide range of free and confidential services for adults, children and young people who have experienced sexual assault or family violence.
- Geelong: 03 5222 4318
- Wimmera: 03 5381 1211
- Sexual Assault Crisis Line (24 Hours): 1800 806 292
- Safe Steps (24 Hours): 1800 015 188