VALS provides free legal advice and representation to Aboriginal and Torres Strait Islander peoples. The services VALS provides are as follows:

• Information, initial legal advice, minor assistance and referral;
• Duty lawyer assistance;
• Legal casework services including representation and assistance, covering Criminal Law, Civil Law and Family Law matters.

Clients are also supported by specialised Family Violence CSOs who provide holistic wrap-around support that enhances the outcomes we’re seeking.

VALS has an “On-Call” after-hours service which is provided through the Preston office. All calls before 9.00am and after 5.00pm are diverted to the rostered On-call Client Service Officer (CSO).